Most popular questions

IPTV stands for Internet Protocol Television. Instead of a signal arriving down a coaxial cable or off a satellite dish, the television feed is delivered over your existing broadband connection. The practical differences are worth understanding:

• Delivery — live channels and an on-demand library arrive through your internet line, so no installer visits and no hardware is bolted to your house.
• Streaming — playback starts almost instantly. Nothing downloads first, and nothing occupies storage on your device.
• Devices — the same subscription works on a smart TV, a streaming stick, a laptop or a phone.
• Control — you pick what you want from a searchable list rather than surfing whatever the broadcaster has scheduled.

In short, it is television reorganized around the internet you already pay for.

25,000+ live channels, a 99,000-title movie and series vault, 4K/HEVC/FHD/SD feeds, a full seven-day EPG, anti-freeze buffering on US and EU edge servers, and 24/7 support. Every one of those is on every plan tier, including the $8.99 introductory month.

Major credit cards — Visa, MasterCard, American Express and Discover — plus PayPal, Cash App, the leading cryptocurrencies and several other secure online gateways. Transactions run through an encrypted processor and HoomTV never stores your card number.

One device per subscription, concurrently. This is how we guarantee full bandwidth to each line, which is why streams hold up during peak windows. Households needing two screens simply run two lines.

Usually under ten minutes, twenty-four hours a day. You will receive a host address, username and password on WhatsApp, which you register on the IBO Player portal following our setup guide.

IBO Player, and only IBO Player. We support one application deliberately so that our documentation, our troubleshooting and our support desk are all precise rather than vague. It runs on Fire TV Stick, Android, Windows, macOS, LG webOS and Samsung Tizen.

15 Mbps handles Full HD comfortably. For consistent 4K, aim for 25 Mbps or more. A wired Ethernet connection always outperforms Wi-Fi for live sport — if you can run a cable to the device, do.

No. You pay once for the period you selected and nothing is charged again unless you place another order. There is no contract and no cancellation process to navigate.

Yes. Contact the desk and the unused portion of your current line is credited toward the longer term. Your credentials stay the same, so nothing needs reconfiguring.

Sales are final once a line is activated, because access to the digital service is immediate. Two documented exceptions apply — a verified outage beyond 72 consecutive hours, and duplicate charges. Both are set out in full on the refund policy page.

Very likely. The published channel list is a representative sample of a much larger manifest. Send us the channel name and its country through the contact form and we will confirm, typically within the day.

No. PPV boxing, UFC and major promotion cards are carried live at no additional cost on every plan.

Yes — seven days of EPG data, refreshed multiple times daily against broadcaster schedules. It populates inside IBO Player automatically once your line is live.

It will. HoomTV is engineered around US households and US networks, but the service runs anywhere you have a stable connection, which makes it useful when travelling.

Yes — that is what the credit-based reseller program exists for. You get panel access, set your own retail prices with no restrictions from us, and can create sub-resellers beneath you.

Our anti-freeze layer absorbs short connection dips automatically. If a specific channel misbehaves repeatedly, report it — we monitor source health continuously and reroute problem feeds, usually within hours.

Yes. IBO Player includes Parental Control, which PIN-locks whole categories. You can also hide them entirely under Manage Categories so they never appear in the list.

WhatsApp on +15144477860 gets the fastest answer, typically inside fifteen minutes. Email [email protected] works too, or use the form on our contact page.